“Donna Caines recently sold my house and I found her to be a phenomenal agent in every capacity. I have retained other agents in previously selling 7 homes prior to discovering Donna. I can categorically say that this was by far the best experience I have ever had with a real estate agent. She was a joy to work with from the very beginning of our business relationship. She promptly made sure that relationship was built on mutual trust. She offered me an opportunity to provide input on marketing strategies und kept me updated several times a week on showings or interest in the property. When the property went into escrow Donna once again was very informative and timely with updates on how the various steps of escrow were proceeding. She represented my best interests, displaying a confident yet approachable demeanor that was essential in handling the selling price negotiations. She offered advice in a respectful manner and took her time with explaining new laws and regulations. Donna made the whole process from the start to the close of escrow a pleasant low stress experience. I would recommend Donna to anyone without hesitation.”
~ Al Scaduto, Glendora
“I just wanted to let you know what a positive transaction Donna Caines walked me through in the sale of my home in Glendora. Donna was very professional supplying me with much more information that I ever thought would be possible on the sale of a home. The brochures of my home, including fantastic pictures, were beautiful and really sold the property. Donna walked me through the listing of my house, the sale of my house and the consecutive closing of my new home in Nevada. She worked closely with the escrow company to ensure the closings were within a day of each other and funds were transferred properly without a hitch. I couldn't have had a more satisfying transaction and I thank Donna and Podley properties for that.”
~ Shirley Kirby, Glendora
“I have worked with Donna twice now, and both times were truly exceptional. I've used other realtors and was so impressed with how thorough she always was. She kept me on track with what I needed to do, and what to expect next... I truly appreciated that! Selling your hime is no easy task, but I must admit, working with Donna made it FUN! We staged the home together, moved things around, and laughed a lot. Flyers and open houses were thoughtfully planned and well executed. She has a great eye for what buyers want. And the proof is in the results... I had 3 offers, all over listing my first weekend on the market! Can't beat that! Thank you Donna!!!”
~ Kelly Middleton, Pomona
“Donna went above and beyond the call of duty accommodating the schedules and emotional personalities and differences of 3 sisters who were the beneficiaries of the selling property.”
~ Karen McGee, Glendora
“Donna gave us great tips before we listed our home about preparing to sell it and she gave us ideas about a selling price. When we listed our home, she made everything very easy for us. She explained everything very clearly and thoroughly. When our home sold, Donna worked with the buyers to make a smooth, easy transition for· everyone involved. We have never heard anyone say the word "easy" when buying or selling a house, but it's true -she did make the whole process easy. Donna is efficient, organized and is very prompt about returning calls and following through with details. After she helped us sell our home, she also helped us buy the home of our dreams. We are so happy! She took care of everything!”
~ Tom & Kathy Adams, Glendora/Asuza
“Having worked with other realtors in the past, we were beyond thrilled with Donna's work. She was incredibly engaged in the entire process with us. Her years of experience were evident in her work. We felt she was always professional, timely in her responses and thoughtful in her dealings. We felt that she was very knowledgeable of the current market standings and prepared us well to work within it. She worked very hard for us and we can honestly not be more pleased with the outcome.”
~ Lisette & Kyle Fraser, Glendora
“What we experienced working with Donna Caines was a realtor who listens carefully to the client's needs and wishes. She assesses what the client says and proceeds to lay out all options available. She is patient and never pushes to conclude a deal until the client is totally satisfied that this is the right solution. Finally, she is there for careful follow-up to see that the client receives recommendations of services available in the area and the proper way to prepare for municipal filings. We would recommend Donna as a top real estate agent for anyone requiring assistance locating real estate in California.”
~ Fred Miller, Upland
“Donna Caines was our realtor this past summer, from August to September 2020. She was an incredible realtor. She gently, with much knowledge, took the lead and guided us through the selling of our home. She sold our home in La Verne, CA in 3 days for full price. Donna then moved us into the process of packing up and then 45 days later watched us move to Prescott Valley, AZ. Donna was in touch with us either by phone or in person, every day of the process. She was kind and ever so patient with us; my “Type A” personality and my husband’s “Oh Well” personality. Donna always put our minds at ease, especially as moving day loomed ahead of us. We are so grateful that Donna chose to sell our house. Little did she know what she had taken on, but Donna stayed with us. We will always remember: Donna’s smile, Donna’s ease, Donna hard at work and Donna’s guiding hand.
When we visit La Verne, we will be happy to see her again.”
~ Julie Cudworth
“Here we are with the sale of Melvin Street and the move behind us. You patiently walked us through the decision to sell. We contacted you in July 2016 because we realized we had a unique property that was not valued appropriately by the realtors we contacted in our area. You had secured a great price and professionally represented us in the sale of our home in Temple City in 2008, also an unusual situation. During the early fall you recognized our need to consider refinancing and even helped us through that process. Thank you for your professional expertise that helped us put the house on the market at a time we could handle, October. The house sold on Christmas Eve and escrow opened the last week of the year. Amazing! You worked diligently to price the house right, with comps and research within your network to consider the very difficult situation we had with a solar system we purchased via the HERO program We believe that ON LY YOU could have brought this sale to a successful close. Your attention to detail, expertise that recognized hidden difficulties and your "hard-nosed" requirements with the buyers got this deal done. You were uniquely qualified, skilled and experienced to make it happen. Your professional demeanor was essential to keep everyone, us included, on the same page to the end. All in all, amazing! Thank you, Donna. We were blessed to work with you.”
~ Van & Ruth Ferry, Menifee
“With her many years of experience as a realtor, we found working with Donna to be a real
pleasure. She is friendly, has integrity, excellent people skills, is very professional, and treated all with whom we came in contact, with kindness and respect. She spent countless hours
driving us around until we found what we were looking for. She was quick to point out pros and cons in all the properties we looked at, without bias, and gave us helpful advice along the way. All paperwork was filed and processed on time, and from beginning to end, the
transaction was seamless. We would highly recommend Donna for selling or purchasing your home.”
~ John & Carole Reynolds, San Dimas
“We can not thank you enough for ALL you did for us in the selling and buying of our homes. It truly was a super pleasant experience on both ends; we had a lot of good times and good laughs through all the paper signing, inspections, and meetings, etc. We LOVED working with you! We appreciate your promptness, thoroughness, kindness, and honest, and of course your professionalism. Donna, you truly are the BEST realtor! Thank you.”
~ Todd & Kelsey Cremins
“Donna was very patient and went out of her way tp help my father since he is elderly.”
~ Crista Commeford, Rancho Cucamonga
“I absolutely love my new home and feel so blessed to wake up there each morning knowing that it's mine. I could not have gone through the home buying process, especially for being a newbie, without your expertise, time, and care. I truly loved working with you and while I hope it's not for a long while, I do hope to work with you again at some point in the future. Thank you for making the process relatively stress-free, and of course, for all your prayers too :) You're the best!”
~ Elise Cherpin, Rancho Cucamonga
“This letter is to express our thanks and gratitude for your being a beautiful person and an excellent professional in one of the most difficult people industries. I remember Joy coming home to tell me of this new find and in her description of her find she spoke as much about Donna as though she was part of the property and of how pleasant and articulate as Donna presented in her most pleasant manner. Your knowledge greatly enhanced our ability to see ourselves with the overall preview of not just the house, but our neighbors, our street, our city and its future plans. There was always a feeling of comfort throughout our entire transaction of the business portion; the anxiety was minimill and almost nonexistent. We felt it was due to your coaching and constant care taking. We thank you for being a part of our future and taking so good care of us.”
~ Ron & Joy Romo, Glendora
“My wife Connie and I recently sold our long time Glendora home of 26 years and we could not have done it without the expert guidance of Donna Caines. from our very first conversation with Donna until the close of escrow we knew that Donna was there for us. Donna was always available to answer any questions or concerns that we had. Donna's marketing of our home brought us the right buyer which allowed us to achieve our relocation goal, more importantly we developed a lasting friendship. Without question Donna receives our highest recommendation.”
~ Tracy & Connie McFate, Glendora
“After interviewing 4 other agents, Donna Caines presentation was the best. Very personable, informative, and above all experienced. This agent was going to work hard for us and that she did. Donna always kept us informed on every detail. We never had to worry about what was going on. For an added bonus, her pleasant personality made working with her great fun, was always glad to hear from her whether the news was good or bad. The only disappointment was that we could not take her with us to Idaho. We would recommend Donna Caines if someone wants a smooth, pleasant experience on the sale of their home. I'm having Donna Caines withdrawal pains. Was great fun working with you!”
~ Steve & Donna Austin, Glendora
“Donna, I cannot thank you enough for all you did in selling my home in Claremont! When it comes to the day when decide to sell your home - Who do you choose? I consider myself extremely lucky coming upon you Donna Caines! From day one, your caring nature, your knowledge of the process was so apparent. Staging, creating the brochures, the awesome pictures of my home, to dealing with the buyers, updates to me, to the final process could not have been more informative making the process so easy and carefree for me! I highly recommend you! Should you need any recommendations from me please do not hesitate to contact me! Thank you once again!”
~ Kathy Kalash, Claremont
